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Instant eCare is an online pharmacy that is licensed by the General Pharmaceutical Council (GPhC). The GPhC is the responsible governing body for the independent regulation of pharmacists and pharmacy premises in the UK. Instant eCare’s registration number is 1124966.

Not only is Instant eCare approved by the GPhC, but it is also an approved seller of prescription medications by the Medicines & Healthcare products Regulatory Agency (MHRA). Instant eCare’s company number is C45168.

You can find us on their website –

Meet The Team
Shah Hoque
CEO & Founder

Mahmuda Khatun
Superintendent Pharmacist & Founder
(GPhC Registration No. 2074086)

Nikeeta Patel
(GPhC Registration No. 2070918)

Charlotte Hopkins
Lead Pharmacy Assistant

Laura Morrison
Creative Marketing Director

Liana Salerno
Pharmacy Assistant

Natalie Nash
Engagement/Marketing Executive

Natalie Davis
Customer Support Advisor

Glenn Tarplee-Hillier
Customer Support Advisor

Oksana Erstenyuk
Project Manager

Ivan Verkalets
Chief Technology Officer

Pharmacy Address

307 Forgeside House
Cardiff Bay Business Centre
CF24 5FA
United Kingdom

Our History

Instant eCare is a newly formed company which was founded in August 2014. After acquiring the appropriate licenses and credentials, Instant eCare started officially trading as an online pharmacy in 2015.

Instant eCare was created as a response to the difficulties patients face in getting a GP appointment. Instant eCare makes it easy to get your medications as soon as you need them.

Our Mission

Waiting times to see GPs are a massive problem in the United Kingdom. It can take up to 3 weeks to be able to see your doctor. In many cases, when you are finally able to schedule an appointment to see your GP, they are often running behind schedule. When you factor in travel time, wait time and appointment time, your actual GP appointment can take about 3 hours.

At Instant eCare, our mission is to get you your medications as quickly and discreetly as possible. We understand that you can’t wait three weeks to see your GP and that your privacy needs to be protected. That’s why we provide both free and next day delivery in discreet packaging.

In addition to providing fast and effective treatments, Instant eCare is extremely discreet; no one outside of the pharmacy will have to know what you’re being treated for. All of our medications are dispatched directly from our UK based pharmacy and are delivered to either your home or office in discreet packaging.

All of this has been done without making any sacrifices on quality. Our medications are all safe, genuine and clinically proven. All of our medications adhere to UK standards and regulations.